Order Cancellation
Cancellation Window
You may cancel your order within 48 hours of placing it.
How to Cancel
To request a cancellation, please contact us within the 48-hour window by:
Emailing us at: sheaura.in@gmail.com
WhatsApp Number: +91 8160780387
Please include your order number and reason for cancellation.
Cancellation After 48 Hours
After 48 hours, we are unable to cancel your order.
Orders that have already been shipped or are in transit cannot be canceled.
In such cases, please refer to our Return & Refund Policy for assistance.
Refunds for Canceled Orders
If your cancellation is approved within 48 hours, you will receive a full refund to your original payment method.
Refunds are processed within 10 business days of cancellation.
Non-Cancellable Items
Some products may not be eligible for cancellation, such as:
Personalized or custom-made items
Special sale or clearance items (as indicated on the product page)
If applicable, non-cancellable status will be clearly mentioned on the product listing.
Contact Us
If you have any questions about your delivery, feel free to reach out:
Email: sheaura.in@gmail.com
WhatsApp Number: +91 8160780387
Business Hours: Monday to Friday, 9 AM – 8 PM IST